- Compliance
Privacy Policy
Senior Care Assist respects your privacy and is committed to protecting your personal information. This page summarises how we collect, use and protect your information when you contact us.
- Privacy Policy
What information we collect
Effective Date: 1 January 2026
We may collect personal information such as:
- your name and contact details
- information relevant to your aged care enquiry
- information about care needs or health circumstances
- details of any legal authority (such as Power of Attorney) where relevant
- financial or funding information where necessary to assist with your enquiry
Some of this information may be classified as sensitive information, including health information.
We collect this information when you:
- complete a form on our website
- contact us by phone or email
- provide information to us as part of seeking guidance or support
How we use your information
We collect and use personal information only to:
- respond to your enquiry
- provide guidance and support relevant to your situation
- connect you with appropriate services (with your consent)
- communicate with you about your request
We do not sell personal information to third parties.
Disclosure of information
Where relevant to your enquiry, and with your consent, we may share information with trusted professionals or service providers to assist in delivering appropriate support.
Data security
We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure
Access and correction
You may request access to or correction of your personal information by contacting us.
This privacy policy is intended to comply with the Australian Privacy Principles. If you have questions about how your information is handled, please contact us.
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The information on this website is general in nature and does not consider your personal objectives, financial situation or needs. You should consider whether it is appropriate for you and seek personalised advice before making any decisions.
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